As a senior leader at your church or organization, you understand the importance of retaining those valuable team members who faithfully carry out the mission. Turnover isn’t just disruptive — it drains resources, slows momentum, and lowers morale. Add to that a competitive job market where the demand for ministry staff far outnumbers the supply, and retaining your team becomes even more critical.
While you may not always be able to offer financial incentives, there are other meaningful ways to keep your team engaged. Focusing on what money can’t buy in the following ways can create an environment people want to be part of.
Lead With Purpose to Increase Engagement and Retention
Gallup’s recent State of the American Manager report revealed that managers influence up to 70% of the variance in employee engagement. Simply put, people stay where they feel supported, valued, and connected. This is where your leadership has a chance to shine — you have the power to create a culture that makes your team feel at home.
Create a Culture of Belonging
People long for a work environment where they can bring their whole selves to be seen and known. This type of culture fosters deeper relationships, which, in turn, cultivates joy and purpose in the work.
As you reflect on how to create a culture of belonging, ask your team for their input. What rhythms or traditions would make them feel more connected? It might include an annual staff retreat where your team can relax, play, and build lasting bonds. Another idea is starting staff meetings with a lighthearted question like, “What was the highlight of your week?”
These simple moments of sharing often spark smiles and strengthen relationships. Little gestures like these show that you value your team members for who they are, not just for what they accomplish.
Schedule Regular Check-ins
Employees who meet regularly with their supervisors are three times more likely to be engaged at work. These one-on-one conversations don’t have to be formal or lengthy — they simply need to be meaningful. Consistent, intentional check-ins communicate that you care.
In your check-ins, consider asking questions like:
- What’s been energizing in your role lately?
- What’s been challenging?
- How can I support you right now?
Schedule a dedicated time each week that is focused on individual team members. By prioritizing their well-being in this way, you’ll keep your team energized for the long haul.
Offer Flexible Schedules
Ministry work can be demanding as it often blends into evenings and weekends. Offering flexible schedules whenever possible shows that you trust your staff to manage their work life well. It also helps staff feel seen.
By allowing some freedom within schedules, you communicate a deep respect for your team members as people with families, personal commitments, and needs outside of work.
Recognize Hard Work and Progress
A heartfelt “thank you” can go a long way. Recognition fuels motivation and reminds people why their work matters. According to Gallup and Workhuman’s From Praise to Profits study, employees thrive when they find meaning in their efforts.
Here are some practical ways you can recognize your team:
- Celebrate milestones like work anniversaries
- Announce progress made toward goals at all-staff meetings
- Write a handwritten note that shares gratitude for their specific contributions and giftedness
It’s common to feel “stretched thin” as a leader, but investing in your team is one of the most important things you can do for your organization. Starting with small, intentional steps will build a stronger and more connected staff over time.
At its core, reducing turnover isn’t just about keeping employees. It’s about cultivating a team that feels connected to your ministry’s mission and future. When people feel engaged and valued, they don’t just stay — they thrive.
About the Author: Kirsten Knox has over 23 years of ministry experience. She was ordained in 2022 and serves as an Associate Pastor at Radius Church in St. Petersburg, Florida. In addition to her pastoral role, Kirsten has a background in social work, focusing on supporting students and their families. Here at CYMT, she serves as the Ministry Services Director and is dedicated to helping ministry leaders thrive.